XOmisse

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Terms of Business

Last Updated: March 2026

These Terms of Business (“Terms”) apply to all visitors, users, and customers of XOmisse, owned and operated by Elaine Malone (“we”, “us”, “our”). By accessing our Site (xomisse.com) or purchasing our Products or Services, you agree to be bound by these Terms.

1. Services & Custom Work (The “1-1” Services)

We provide custom website development (WordPress, Squarespace, etc.) and digital marketing (SEO, Content, Video, Social Media).

  • Service Agreements: For all 1-1 projects, these General Terms are supplemented by a specific Service Agreement or Statement of Work (SOW) which you will sign. If there is a conflict, the signed SOW takes precedence.
  • Platform Responsibility: For WordPress/Squarespace work, you are responsible for maintaining your own hosting, domain, and third-party plugin subscriptions unless otherwise agreed in writing.
  • Access: You agree to provide the necessary administrative access (hosting, CMS, social handles) required to perform the services. We treat your credentials with strict confidentiality.

2. Digital Products (Checklists, Templates, Ebooks)

All digital products are sold via our Merchant of Record, LemonSqueezy.

  • License to Use: When you purchase a Notion template, graphic template, or ebook, you are granted a single-user, non-exclusive license.
  • Prohibitions: You may not resell, sub-license, share the raw template link, or redistribute our digital products as your own, even if modified.
  • Nature of Templates: Our templates (e.g., Notion, Canva, or Graphic templates) are “tools,” not a guarantee of specific business results. You are responsible for the content you input into these tools.

3. Payment & UK Consumer Rights

  • Digital Downloads: Under the UK Consumer Rights Act 2015, you lose your right to a 14-day “cooling-off” period for digital content once the download or streaming has started. By purchasing, you expressly acknowledge and agree to this. No refunds are provided for digital products.
  • Service Payments: For 1-1 services, we typically require a non-refundable deposit to secure your slot. Final deliverables are only handed over once the balance is paid in full.

4. Intellectual Property (IP)

  • Our IP: All original code, design layouts, and copy created by XOmisse remain our property until full payment is received.
  • Design Credit: For web development, a small “Site by XOmisse” link may be placed in the footer. This must remain unless a “White Label” or “Credit Removal” fee is paid.
  • Client IP: You retain all rights to the content, images, and branding you provide to us. You warrant that you have the right to use any materials you send us.

5. Professional Disclaimers

  • SEO & Marketing: While we use “best practice” methods for SEO and social media, we cannot guarantee specific rankings or “viral” results, as these are subject to third-party algorithms (Google, Meta, etc.) beyond our control.
  • Information Only: The advice on our blog is for educational purposes. We are not liable for any technical issues arising from you following “DIY” tutorials on the Site.

6. Limitation of Liability

To the maximum extent permitted by law:

  1. We are not liable for indirect, incidental, or consequential damages (including loss of profits or data).
  2. Our total liability for any claim shall not exceed the total amount paid by you for the specific Product or Service in question.
  3. Nothing in these terms excludes liability for death or personal injury caused by negligence, or for fraud.

7. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales. You agree that the courts of England and Wales have exclusive jurisdiction over any disputes.

8. Disclosure Policy

To maintain full transparency with our readers, we use the following labels for content that involves a brand relationship:

  • AFFILIATE LINK: I may receive a small commission if you purchase through this link, at no extra cost to you.
  • AD: Content where a company has paid for a feature and has editorial control (specific messaging or dates).
  • SPONSORED: Content where a company has paid for a feature, but I retain full editorial control over the words and opinions.
  • PR PRODUCT / GIFTED: I have received a product or service for review consideration with no payment or editorial control. All opinions remain 100% my own.